Business Name: Parenting. & Mental Health, LLC

Last Updated: October 7, 2025

Introduction

Parenting. & Mental Health LLC ("we", "our", or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data, particularly when engaging with our virtual mental health services, patient portal, or SMS communication program:
“Empoderamos tu bienestar mental, emocional y espiritual.”

By using our website or services, you consent to the practices described in this Privacy Policy.

1. What Information We Collect

We collect both Personally Identifiable Information (PII) and Non-Personal Information, including:

Full name, email address, phone number, mailing address

Medical/health information (subject to HIPAA protection)

Usage data from our website or telehealth portal

Communications via SMS, email, or portal messages

2. How We Use Your Information

We use your data to:

Deliver mental health services and telehealth communications

Send appointment confirmations, reminders, and check-in messages

Comply with legal and regulatory standards, including HIPAA

Improve our website, services, and client engagement

3. SMS Messaging Compliance

By providing your phone number, you agree to receive SMS messages from Parenting. & Mental Health LLC. These may include appointment reminders, patient portal instructions, or other health-related notifications.

Message Frequency: Varies by service activity

Opt-Out: Text STOP to 407-479-4343 to unsubscribe

Help: Text HELP or contact us at [email protected] or 407-346-2694

Message/Data Rates May Apply

Carrier Liability: Carriers are not liable for delayed or undelivered messages

4. Data Sharing & Security

We do not sell or share your personal or mobile information with third parties or affiliates for marketing/promotional purposes.

Opt-in data and consent for SMS messaging will not be shared except with subcontractors who assist in delivering services (e.g., telehealth platforms, messaging aggregators).

We implement appropriate administrative, technical, and physical safeguards to protect your data.

5. How to Access or Delete Your Data

To access, update, or request deletion of your data, please contact us at:
📧 [email protected]
📞 407-346-2694

6. Governing Law

This policy is governed by the laws of the State of Florida, USA.